IT-Universitetet i København
 
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Kursusbeskrivelse
Kursusnavn (dansk):Service Economics 
Kursusnavn (engelsk):Service Economics 
Semester:Forår 2019 
Udbydes under:cand.it., Digital Innovation & Management (dim) 
Omfang i ECTS:7,50 
Kursussprog:Engelsk 
Kursushjemmeside:https://learnit.itu.dk 
Min. antal deltagere:15 
Forventet antal deltagere:
Maks. antal deltagere:70 
Formelle forudsætninger:
Læringsmål:After the course the student should be able to:
• Reflect on the relationship between fading enterprises boundaries, globalization, offshoring, knowledge management, as well as spatial and relational distance and apply it in the context of services creation, provision, and management in a service economy.
• Describe and discuss your personal role as part of modern workforce and accompanying chances and risks in a globalized service economy.
• Elaborate on the importance of social skills, cultural intelligence, and mindfulness in modern IT-based service economies.
• Analyze, compare and interpret critically information systems literature on services and apply theories and methods to information systems projects in a service economy.
• Characterize the different approaches to implementing a successful IT project, to managing a successful near- or offshore IT development project, and to creating innovative services. 
Fagligt indhold:The post-industrial society was capable of creating innovative IT-driven concepts, processes and services which now require new ways of thinking about the creation, management and sourcing of knowledge-intensive services. This course will help students to develop a comprehensive understanding of the role of social skills, cultural intelligence, and individual mindfulness in modern working environments such as in IT-outsourcing projects to provide knowledge-intensive services in the service economy. 
Læringsaktiviteter:14 ugers undervisning bestående af forelæsninger, øvelser og vejledning

A full semester of teaching consisting of lectures, exercises, project work and supervision. The students are expected to participate actively in the classes, projects and group work carried out throughout the course. 

Obligatoriske aktivititer:There are no mandatory activities. 
Eksamensform og -beskrivelse:B22: Mundtlig eksamen uden forberedelsestid ved eksamen., (7-scale, external exam)

For the examination, students will draw a question. There is no time for preparation.
The examination will last 20 minutes including time for assessment and feedback.  

 
Undervisere
Følgende personer underviser på kurset:
NavnStillingUndervisertypeIndsats (%)
Roman Beck Professor(ITU) Kursusansvarlig 100